FAQs • Sarpy County, NE • CivicEngage

What if I'm not at home or my phone is busy when NEVCAP calls?: The NEVCAP service is designed to allow every opportunity for you to be notified. If there is no answer or the line is busy, NEVCAP will continue to call for a minimum of 24 hours. NEVCAP will leave a message on an answering machine, while continuing to call for 24 hours or until the PIN is entered.

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Victim / Witness - NEVCAP

1. What is Nebraska Victims of Crime Alert Portal (NEVCAP)?: NEVCAP is a free, anonymous, computer-based service that provides victims of crime two important features: information and notification.

2. How do I participate in the NEVCAP program?

For inmate custody information, call toll-free the toll-free NEVCAP hotline, 1-800-395-2110 and follow the prompts given by the NEVCAP service. During registration you will be asked to provide a telephone number and select a four-digit PIN code. NEVCAP will quickly provide the caller with inmate status information. For county jail inmates: information on custody status, facility, and what charges have been filed is available. For Department of Correctional Services (DCS) inmates the following is available:

Custody status
Facility and/or location information
Parole status and eligibility date
Sentence expiration date

NEVCAP is also available online at the NEVCAP website.

Notification

Callers have the option to register for automated telephone notification if there is a change in an inmate’s status in the criminal justice system.

Available in English & Spanish

The Nebraska NEVCAP service is available in English and Spanish. También disponible en español. Cuando llame, selecione la opción en español.

3. What is a PIN?: The PIN (Personal Identification Number) is a four-digit number chosen by you. Your PIN is used to confirm that you received notification calls from NEVCAP. Choose a number that is easy for you to remember and write it down.

4. What if I'm not at home or my phone is busy when NEVCAP calls?: The NEVCAP service is designed to allow every opportunity for you to be notified. If there is no answer or the line is busy, NEVCAP will continue to call for a minimum of 24 hours. NEVCAP will leave a message on an answering machine, while continuing to call for 24 hours or until the PIN is entered.

5. Can I register more than one telephone number with NEVCAP?: Yes, but each registration must be done separately and requires a PIN. You may use the same PIN for several registrations.

6. Does NEVCAP ensure my safety?: No. The NEVCAP program is designed to provide you with quick and easy access to inmate information and to assist you in preparing for the inmate’s release. Do not depend solely on VINE or any other program / service for your safety.

7. Who sponsors NEVCAP?

VINE is provided by the: