How are 911 calls prioritized?

Call volume in the 911 Communications Center fluctuates through the day. At any time, we can receive numerous high-priority calls, or perhaps a single call requiring multiple-officer response. Emergency calls always take priority and are dispatched first. Priority rankings are established by the local Police Department and Sheriff’s Office.

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1. What questions will the 911 dispatcher ask?
2. How long will it take for officers to respond?
3. Can I request an estimated time of arrival?
4. How are calls processed?
5. How are 911 calls prioritized?
6. What happens if I accidentally dial 911?
7. Can I send a text to 911?
8. How do I text 911 in an emergency?