Reducing Wait Times for Our Customers 

"When I took office in April 2021, the average wait time to get a new vehicle titled was more than an hour and fifteen minutes. I knew we could do better, and Sarpy residents deserved better. By streamlining our internal processes, improving our training program and focusing on customer service, our average wait times are now less than three minutes." — Treasurer Trace Jones

Apr 2021 to Oct 2022