Sarpy County 911 Dispatchers are trained to ask questions that will help you get the assistance you need as quickly as possible. It is important to stay on the line with your 911 dispatcher until you receive instructions to hang up. If you are in danger, you may be instructed to leave the building, secure yourself in a room, or take other protective actions.
Things to know if you need to text 911:
Text location information is not equal to current location technology; help us, help you by knowing your location, street address, mile marker or intersection
As with all text messages, 911 messages can take longer to receive, can get out of order or may not be received
Calling 911 is the preferred method; call if you can and text if you can't
A text or data plan is required to place a text-to-911 call
If texting to 911 is not available in your area, or is temporarily unavailable, you will receive a message indicating that texting 911 is not available and to contact 911 by other means
Text-to-911 cannot include more than one person. Do not send your emergency text to anyone other than 911